Loss of a Loved One
When we’re dealing with folks who have lost a loved one, the biggest challenges we face are emotional in nature, typically. We’re dealing with someone who wasn’t planning on losing somebody, or it was a long illness, or you name it. It’s been something that is incredibly emotional, the sense of loss, the sense of grief. It’s very difficult to make good decisions when you’re feeling that way. And we recognize that it’s their time, it’s on their time schedule, to try to work through these items that they need to now face, that they weren’t anticipating, potentially two weeks ago. Our biggest way of helping somebody who’s lost a loved one is just to sit and listen and help them prioritize the things that they’re going to now need to work through in terms of priority, in terms of timing. Most people have never dealt with this before. Most people are in a spot where they’re feeling overwhelmed, they feel like their world has been shattered, and they don’t know where to pick up the pieces, so our job is really to help listen to what’s going on and how they’re feeling, and everybody is different. And just come to some sense of a partnership with the people that we’re working for to make sure that they’re going to be okay.